How long will it take to get my lashes? 

Domestic Orders
4 business days (10 business days Max) 
PROCESSING TIME: 1-5 Business Days 
SHIPPING: 3-5 Business Days 
BUSINESS DAYS: Monday through Friday

Can I refund for my lashes if I don't want them?

Due to the hygienic nature of the product, we do NOT accept returns or exchanges. 

 What happens if my product arrives damaged?

In the rare chance that you receive a damaged product, you have 24-48 hours upon receiving the product to contact us. 
Please send us a message/picture of your damaged product, and receipt of proof through the contact form on our website or email us at


How long will it take to get my Custom Necklace? 

2 weeks + 3-4 business day processing time

Can I pick up my order if I live In town?

Yes, we provide In Town Pick Up whenever it is possible.

How does In Town Pick Up work?

Place your order online and choose In Town Pick Up to avoid shipping fees.
Your order will be available within 1 day from the time you place your order.
Once your order is ready you will receive a "Ready for Pick Up" email. Once you receive that email from us, you can contact us to schedule a pick up day and time.   

I do not see the option for In Town Pick Up.

In Town Pick Up may not always be available. In these times, it is because we do not have anyone staffed in town for pick ups.