NO RETURNS, NO EXCHANGES
Due to the hygienic nature of the product, we do NOT accept returns or exchanges,
If you receive a damaged product, you have 24-48 hours upon receiving the product contact us. To complete your return, we require a receipt or proof of purchase.
Please send us a message/picture of your damaged lash, and receipt of proof through the contact form on our website or email us at INFO@LARIELASHES.COM
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Shipping fees are non-refundable.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank statement again.
Then contact your bank/credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at INFO@LARIELASHES
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at INFO@LARIELASHES.COM
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.